When you visit our website, we process your data, which we collect as part of the use of the website or which you provide to us (hereinafter: "Your Data"). To provide our website and services, your data will be processed with processors and other service providers (e.g. in the sectors: logistics, telecommunications, receivables management, marketing, printing). In addition, the controller exchanges your data with the companies in the Volkswagen Financial Services Group (e.g. companies from the banking, leasing, insurance, mobility and fuel / service cards sectors - hereinafter referred to as "VW Financial Services Group"). The processing and exchange of Your Data takes solely to the extent that
The general duration of the storage of your data depends on the possible conclusion of a contract via our website and on the termination of the contract.
This Data Protection Information draws attention to differing erasure periods for individual data categories, where appropriate, at the end of the category in question.
On this website we offer you the opportunity to subscribe to newsletters and email notifications. If you have given your consent, the companies in the VW Financial Services Group will use your email address to send you information on banking, leasing, insurance and mobility services (e.g. rental, transport and energy-related services).
You can unsubscribe from the newsletter and email notifications at any time, for example via a link at the end of each newsletter. Your e-mail address will be deleted after revoking your consent to the sending of the newsletter and the e-mail notifications, provided that
On the website, we use Google reCAPTCHA from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: "Google") to check and avoid interactions on our website through automated access, e.g. through so-called bots.
This service allows Google to determine from which website a request is being sent and from which IP address you are using the so-called reCAPTCHA input box. In addition to your IP address, other information may be collected by Google that is necessary for the offer and guarantee of this service. Processing takes place insofar as this is necessary to safeguard our legitimate interests or those of a third party (Art. 6 para. 1 s.1 lit.f GDPR). Data processing is particularly important for the security of our website and to prevent unwanted, automated access in the form of spam or similar.
Further information on the handling of your usage data on Google can be found here.
Information is stored in the cookie, which results in connection with the specific device used. However, this does not mean that we are immediately aware of your identity.
Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or that a message always appears before a new cookie is created. However, the complete deactivation of cookies can mean that you cannot use all functions of our website.
Cookies are used to statistically record the use of our offer and to make it more user-friendly and effective for you. For example, we use so-called session cookies to recognize that you have already visited individual pages on our website.
The data stored in it (e.g. session ID, time of page access) will be automatically deleted after your visit. Some cookies, however, remain stored on your end device until you delete them or until the period of validity defined for the cookie expires.
Processing for the above-mentioned purposes takes place insofar as this is necessary to safeguard our legitimate interests or those of a third party (Art. 6 para. 1 s. 1 lit. f GDPR). Data processing is particularly necessary for the optimization of our website and services.
We use tracking measures on our website to ensure the needs-based design and continuous optimization of our website and to statistically record its use. We also use the data for the optimal display of advertising content. The processing takes place insofar as this includes your voluntarily given consent (Art. 6 Para. 1 S. 1 lit. a GDPR) or to safeguard our legitimate interests or those of a third party (Art. 6 Para. 1 S. 1 lit.. f GDPR).
a. Adobe Analytics:
We use Adobe Analytics on our website, a web analysis service of Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland (hereinafter: "Adobe"). In this context, pseudonymised usage profiles are created and cookies are used.
The information generated by the cookie about your use of our website is transferred to an Adobe server in Ireland and stored there. This information may also be transferred to third parties if this is required by law or if third parties process this data on behalf. Under no circumstances will your IP address be merged with other Adobe data. The IP addresses are anonymized so that an assignment is not possible (IP masking).
You can allow the collection of the data generated by the cookie and relating to your use of the website (including your IP address) and the processing of this data by Adobe by consenting to the collection by Adobe Analytics (opt-in cookie). You can revoke your once given consent at any time with effect for the future. An opt-out cookie will then be set, which prevents the future collection of your data when visiting this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. The following link provides an explanation of how you can deactivate data collection on your computer or mobile device: https://www.adobe.com/de/privacy/opt-out.html
Further information on data protection in connection with Adobe Analytics can be found here.
You have the following rights:
Any further contact to the data protection officer at dsb.fsag [at] vwfs.com.
All of the data personally submitted by you through our website will be encrypted with the commonly used and secure TLS Standard (Transport Layer Security). TLS is a secure and proven standard which is also used, for instance, in online banking. You can recognise a secure TLS connection, for instance by the letter'sappended to http (i.e. https://..) in the address bar of your browser or by the padlock icon in the lower area of your browser.
We employ appropriate technical and organisational security measures in order to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorised access by third parties. Our security measures are continuously improved to keep pace with technological development.
This information about data privacy protection is currently valid and has the version October 2020.
By further developing our website and offerings through the site or due to changing statutory and regulatory requirements, it might be necessary to amend this Data Privacy Statement. The currently valid Data Privacy Statement can be viewed on our website and printed at any time.